General Questions
Frequently Asked Questions
What are your business hours?
We provide 24/7 customer service.
What languages do you support?
We currently support English. Arabic, Russian, and French will be supported in the future.
Is there any fee for membership or registration?
No, it's 100% free.
What are the regulations for importing a vehicle?
Regulations vary by country. Please check your country's local regulations or contact our sales staff for assistance.
Does the FOB price on HUGEAUTO website include shipping, warehousing, tax, etc.?
No. The FOB price only covers delivery of the vehicle to the port of loading and does not include ocean freight or other additional costs.
Why should I trust HUGEAUTO?
We are a leading automotive export company in China, with over 10 years of experience in vehicle import and export. We have built the HUGE AUTO one-stop used car export platform, which carefully selects high-quality domestic vehicle sources, connects global buyers, and provides integrated services including inspection, reconditioning, logistics, and customs declaration. Our platform builds trust through strong backing, ensures transparency with standardized vehicle inspections, offers competitive pricing through intelligent comparison, and improves efficiency with one-stop services and localized after-sales support. Overall, we help reduce procurement risks and costs, making used car exports simpler, more efficient, and more reliable. Please visit our website www.hugeauto.com for more information. Click here
Can I order spare parts from HUGEAUTO?
Yes, we also provide spare parts services.
What are your official Whatsapp numbers?
We have official WhatsApp numbers, please refer to the below: Online customer support +852 6696 9882