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Subaru Service Executive Retires: 39 Years Building the 'Love & Promise' Loyalty System
Former Fixed Operations Vice Quattroporte Jim Pernas on Customer Retention, Technician Development, and AI's Boundaries
Covers automotive technician training programs, certification standards, industry-education collaboration, and career development pathways.
Flash
Former Fixed Operations Vice Quattroporte Jim Pernas on Customer Retention, Technician Development, and AI's Boundaries